COVID-19 testing could be reimbursed by your health plan or the government, with no out of pocket cost, when billed to your health plan or the government. Curative Labs Inc will submit a claim to your active health plan on your behalf totaling $300.00.
The claims process can be lengthy and confusing, and we want to make it as easy for you as possible. The information below may be helpful.
Explanation of benefits (EOB) from your insurance company: You may have already received a written summary of the claim we submitted and its status from your insurance company. This document is called an Explanation of Benefits (EOB). This is not a bill.
If you have any questions about this document, or receive any other correspondence from your insurer, please contact us at 888-837-2205.
Your insurance company may pay you directly: Your insurer may send a payment directly to you rather than paying Curative Labs Inc. If you receive a check from your insurance company for COVID-19, please forward the payment to Curative Labs Inc by endorsing the back of the check with your signature and the words "Pay to the order of Curative Labs Inc."
Then mail the signed check and a copy of the EOB to:
Curative Labs Inc
430 S Cataract Ave
San Dimas, CA 91773
How to contact us: Please do not hesitate to contact us at 888-702-9042 or by email at support@curative.com if you have any questions or need any assistance regarding this process. We sincerely appreciate the opportunity to have participated in your care.